You two (Melanie and Loretta) have gone above and beyond to help us and we are forever grateful! You have made yourself available to explain all the new healthcare laws, where other offered to give us the 800 number to research on our own. You have made us comfortable by saying “No question is dumb.”
In response to finding the answer to a more complex question…
Thanks for solving that mystery, Loretta. You and Melanie are the best. Diane and I appreciate your collective guidance and assistance. It is wonderful to work with folks who really do care!